OneMain Financial
💳 Finance & Insurance · Jacksonville
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The company makes unauthorized charges and requires proof of payment.
The company failed to process the loan application and provide updates.
Business reply on Google
We are sorry that your experience with OneMain was not what you anticipated.
The branch manager exhibits unprofessional and condescending behavior toward customers.
The branch manager is condescending and lacks professional concern for customers.
Lack of communication regarding expected transfer timelines
Business reply on Google
Hi Soren, Thank you for taking the time to share your experience. We’re sorry to hear that the transfer took longer than you expected. We do appreciate your feedback. It's what helps us do our jobs better. Please reach out if you need additional assistance. – LF
Local branch provided false information regarding autopay and due date changes.
Business reply on Google
Hello April and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS
Customer charged fees for unused credit card after delayed mail delivery.
Business reply on Google
Please reach out to 1-866-207-9130 for additional assistance. - CK
representative failed to provide timely updates on loan paperwork status