Optima Transportation, LLC

Business reply on Google

Sir, for one, you have been using my company for years. If we had issues, you would not have continued to use my services on a regular basis. I have the text messages from you to prove this. Secondly, you insisted on wrapping these items when WE normally take photos and wrap the items. After this delivery, I now know that you've been selling fake Restoration Hardware, among other items, to your customers, passing them off as original, at full price. That's fraud. On this particular delivery, you sold the customer a defective lamp and when he questioned whether it was authentic or not, YOU allowed him to keep the remaining $1,700 owed to you in order to keep him quiet. All of the damages that you claimed that were on this couch, were covered up by card board boxes that YOU placed on there. None of the boxes were damaged when we opened the couches yet there was damage under the boxes. I still have the photos of said boxes. Bascially you tried to get me to pay that remaining balance that this customer owed you. On the off chance that we did damage your items, I was going to return the delivery fee in the interest of continued business. You rejected my offer and kept pushing for more m