Origins Credit Union
💳 Finance & Insurance · Indianapolis
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Customer charged fee for fraud and experienced delays in fund recovery.
Unauthorized mortgage company added to homeowner insurance policy
Management is perceived as prioritizing profit over customer interests.
Business reply on Google
Good evening Bryan, Please feel free to reach out to our main office at 317.352.0455 to discuss further. Thanks, Elizabeth
Customer service representative was rude during a payment phone call.
Business reply on Google
Hi Brianna, We truly appreciate you taking the time to share your experience. First and foremost, we’re very sorry to hear about your recent interaction—it’s never our intention for any member to feel disrespected or dismissed. We’ve taken your feedback seriously and are looking into the situation, so we can address it directly with our team. Our goal is to ensure that every member feels heard, respected, and supported. If you're open to it, we’d love the chance to speak with you directly. Please feel free to call us at 317-352-0455 and ask for a manager. Thank you again for bringing this to our attention. – Harvester Financial Credit Union
customer service is unreachable and phone payment system is difficult
Business reply on Google
Mike, I apologize. We are working on our phone menu. Please text us at 317.352.0455 and we will have someone on our team reach out to you. Thank you and hope you have a wonderful day!
Credit union reported a minor payment shortfall to credit bureaus
Staff exhibited discriminatory behavior and unprofessional conduct toward customers.
Bank locked account and charged fees despite financial hardship
The credit union's technology offerings are outdated.