Ortega's Auto Repair

Improper spark plug installation caused engine damage and vehicle loss.

Staff verbally attacked customer after a question about pricing

The business sold a defective vehicle and ignored engine light concerns.

The business does not answer phone calls.

Repeated failed repairs and excessive charges for unresolved vehicle overheating issues.

mechanic error caused engine damage after routine oil change

The repair shop failed to inspect the vehicle or provide updates.

Customer overcharged for ineffective repairs and denied card payment options.

Mechanic negligence caused engine damage and shop refused responsibility.

The business failed to return calls regarding a repair quote.

Difficulty locating the business premises

Mechanic falsely claimed engine replacement was needed for minor repair.

The shop installed faulty parts and refused to provide further assistance.

Incompetent repairs and recurring mechanical failures after expensive service visits.

The vehicle repair was ineffective requiring a second payment for service.

Mechanics failed to repair vehicle air conditioning after multiple attempts.