Packard Tavern
🍽️ Restaurants · Charlotte
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
Poor food quality and inattentive service at the restaurant.
Business reply on Google
Hi, Thank you for bringing this to our attention. I’m sorry to hear that you didn’t enjoy your meal with us. Providing both exceptional food and genuine hospitality is our goal, and your feedback helps us improve. If you have the time, please email me directly @[email protected] so we can discuss your experience further and better understand what happened. We truly appreciate your feedback and the opportunity to make things right. Thank you again for taking the time to share your concerns. Ashley, Hospitality Manager
Server was unprofessional and made multiple errors with the order.
The server was rude and unhelpful to customers.
Poor quality food and limited, unappealing cocktail menu options.
The carbonara entree was served bland.
Business reply on Google
Hi, thank you for sharing your experience with us. We're delighted to hear that you enjoyed the appetizers, drinks, and service, and that Blake's recommendations for the cabbage and beef tartare were highlights of your meal. We're sorry to hear that the Carbonara did not meet your expectations. We appreciate you bringing this to our attention and are glad our manager was able to assist and ensure your concerns were addressed. Providing both exceptional food and hospitality is our goal, and your feedback helps us improve. Ashley, Hospitality Manager