Passion Nail Studio
💅 Beauty & Spa · New York
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Sloppy manicure and pedicure with poor salon environment and cleanliness.
Staff were aggressive, unprofessional, and coerced a higher tip from customer.
Business reply on Google
Dear, Umme Sorry to hear that your bad experience, We will seriously reflect and improve our service. We hope you can come again and we will definitely bring you a better experience.
Salon refused to split manicure service into two separate appointments.
Poor hygiene, uneven nail filing, and refusal to address service complaints.
Customer sustained injury and experienced poor quality nail application
The business charges excessive fees and provides poor quality nail services.
Nails were painted different colors and service took two hours
Customer was overcharged and received poor quality nail services.
Inadequate pedicure service provided for the price paid
The staff at the nail salon are rude to customers.
Gel manicure peeled off after three days
Business reply on Google
We have guaranteed for ten days on any gel mani. Free to fix.
Manicure cracked and peeled within five days of application.
Business reply on Google
We have 10 days guaranteed on any gel or power services. When you came this morning you were just asking to remove the nail, if you have mention that u just had this nail done, we will fix for you.
Manicure powder chipped and nails broke within four days.