π©Ί Health & Wellness Β· Philadelphia
total experiences
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Staff member allegedly lied about client and displayed bias.
Therapist is unavailable and communication with staff is difficult.
The facility focuses on treatment rather than providing effective solutions.
The facility does not accept Medicaid and lacks specific psychiatric services.
Staff physically mistreated and yelled at patients in public view.
The facility stopped providing mental health support and medication management.
High caseloads cause delays in receiving mental health services.
The agency refused to assign a new case manager.
Receptionist and phone staff were rude and the office is unorganized.
The facility exposed private patient information on intake forms.