PCC Community Markets
🛒 Retail & Products · Seattle
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Employee was disrespectful and handled customer items roughly during checkout.
Poor product quality and unhelpful staff service.
Deli items mislabeled as vegetarian contained chicken causing food poisoning.
The price of the maple bar donut is excessively high.
The store has limited vegan and vegetarian product options.
Business reply on Google
Thanks for sharing this feedback with us, Jesse. We hope to provide you with the options you're needing on your next visit. -Emma
Staff was inattentive and prices were perceived as too high.
Business reply on Google
Hi J, I'm sorry to hear about this negative experience. We will take it as an opportunity to improve on service, and we are always working to ensure our pricing is fair. -Emma
Customer experienced food poisoning and received poor service from staff.
Business reply on Google
Rose, we are so sorry for your recent experiences, especially the response to your food safety concern. We take food safety very seriously and always complete rigorous follow up procedure after receiving this feedback from a customer. Please let us know if there is any other way we can make it right for you, or any other information you need to feel comfortable shopping in our stores. Thank you for taking the time to share this feedback with us. -Emma, Customer Support
The store sells low quality and spoiled food products.
Business reply on Google
Thanks for sharing this feedback. We are so sorry that the quality of your items has been missing the mark. You were right to bring back an item if it is not able to be used, so please continue to do that as needed. In general, the store has been made aware of your message so they can make every effort to improve freshness and quality. -Emma, Customer Service
Bathroom fixture fell and caused physical injury to customer
Business reply on Google
Thanks for sharing this information, V. I'm so sorry that you were injured by the bins - we want our facilities to be as safe and clean as possible. I've communicated this experience to the store team so they can solve this issue. Thank you again for sharing. -Emma, Customer Service Support
Delivery driver experienced difficult parking and rude staff interactions.
Business reply on Google
Joseph, thanks for taking the time to share about your experience. If you want to provide any more specifics about your experience at pccmarkets.com/contact-us you can do so anytime. -Emma
Cashiers at the store are consistently rude to customers.
Business reply on Google
Hi Nicholas - so sorry to hear of the poor service you've received from our cashiers. We will follow up with our cashiers and remind them of our customer service expectations to ensure this does not continue. Thank you for brining this to our attention. - Kelly
Difficult parking and inaccurate advertising of store specials.
The store prices are unaffordable for customers and employees.
Aggressive panhandlers outside the store entrance harass customers.
Customer refused service by staff member due to alleged intoxication
Staff member was rude when asked about produce availability.