Perlman Clinic Carmel Mountain Ranch
🩺 Health & Wellness · San Diego
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Clinic charged for services not provided and misled patient regarding procedure…
Medical assistants failed to successfully draw blood after multiple attempts.
Doctor failed to communicate or explain blood work results.
Doctor was dismissive and failed to communicate abnormal lab results
Business reply on Google
Thank you for your feedback. We’re sorry to hear your experience did not meet expectations. At Perlman Clinic, we take concerns seriously and are always looking to improve. Please email us at [email protected] so we can look further into this and address your concerns.
Doctor dismissed patient pain and office failed to respond to messages.
Business reply on Google
Thank you for taking the time to leave a review. We’re sorry to hear about your experience and would like the opportunity to look into this further. Please email us at [email protected] with your name and date of birth so we can better assist you.
Doctor displayed poor bedside manner and made judgmental comments
Business reply on Google
Thank you for taking the time to leave a review. We’re sorry to hear about your experience and would like the opportunity to look into this further. Please email us at [email protected] with your name and date of birth so we can better assist you.
Staff failed to diagnose pneumonia, requiring an emergency room visit.
Business reply on Google
Thank you for sharing your feedback, Anthony. We sincerely apologize for your negative experience. We want you to know that we will review this with our team to identify any necessary improvements to strengthen our patient care.
clinic failed to process necessary medical referrals
Business reply on Google
Thank you for taking the time to share your feedback, Heidi. We are so sorry you had a negative experience with our team. We'd like to make things right and look into this. Can you please email us at [email protected] and include your full name and date of birth? Thank you!
clinic fails to process referrals and lacks communication with patients
Business reply on Google
Thank you for taking the time to share your feedback, Jennifer. We are so sorry you had a negative experience with our team. We'd like to make things right and look into this. Can you please email us at [email protected] and include your full name and date of birth? Thank you!
Clinic was unstaffed and locked during a scheduled appointment time.
Business reply on Google
Thank you for taking the time to share your feedback, Sunghoon. We are so sorry you had a negative experience with our team. We'd like to make things right and look into this. Can you please email us at [email protected] and include your full name and date of birth? Thank you!
Patient felt dismissed and invalidated by the attending physician
Business reply on Google
Thank you for sharing your feedback Sumaya! We're sorry to hear that your experience with us did not meet your expectations. Please know that we take your concerns seriously and are currently working on addressing the issues you’ve raised. If you’d like to discuss this further or provide more details, please feel free to contact us directly at [email protected]. We appreciate your patience and hope to have the opportunity to better serve you in the future.
Long wait times and unprofessional behavior from front desk staff.
Business reply on Google
Thank you for taking the time to share your feedback, Tebi. We are so sorry you had a negative experience with our team. We'd like to make things right and look into this. Can you please send a description of your experience along with your name and date of birth to [email protected]? Thank you!
Doctor was rude and minimized the patient's chronic health issues.
The clinic repeatedly cancelled the patient's scheduled appointments.
Physician provided medical recommendations without adequate patient history or assessment.
Doctor failed to perform a thorough physical examination of patient symptoms.
Incorrect medication quantity prescribed and poor staff communication regarding the error.
Clinic cancelled appointments and refused service for minor tardiness
The clinic quoted an excessively high price for bike servicing.
Staff member was pushy and attempted to upsell unnecessary services.