π©Ί Health & Wellness Β· San Diego
total experiences
replied on google
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Staff demonstrated poor sterile technique and incompetence during multiple blood drawβ¦
The clinic lacks necessary medical equipment for foot and ankle injuries.
The clinic uses aggressive and inaccurate billing practices for routine services.
Business reply on Google
Thank you for taking the time to leave a review. Weβre sorry to hear about your experience and would like the opportunity to look into this further. Please email us at [email protected] with your name and date of birth so we can better assist you.
Clinic charged excessive fees for routine follow-ups and misclassified billing.
Doctor failed to provide compassionate care or accommodate patient medical needs.
Staff failed to prioritize a patient experiencing a cardiac emergency.
Business reply on Google
Thank you for sharing your feedback, Brigitte. We sincerely apologize for your negative experience. We want you to know that we will review this with our team to identify any necessary improvements to strengthen our patient care.
Clinic staff were inattentive, doctors were late, and referrals were not processed.
Front desk staff were rude and medical tests were lost
Business reply on Google
Thank you for taking the time to share your feedback, Kate. We are so sorry you had a negative experience with our team. We'd like to make things right and look into this. Can you please send a description of your experience along with your name and date of birth to [email protected]? Thank you!
The office staff were unprofessional, poorly trained, and condescending.
Business reply on Google
Thank you for sharing your feedback, V. We genuinely appreciate your time and apologize for the issues you experienced. Your comments are valuable to us, and we want you to know that we are actively working on the improvements with our staff.
Clinic lost test results and failed to provide a specialist referral.
Front desk staff are incompetent and condescending to patients.
Business reply on Google
Thank you for taking the time to share your feedback. We are so sorry you had a negative experience with our team. We'd like to make things right and look into this. Can you please send a description of your experience along with your name and date of birth to [email protected]? Thank you!
Doctor failed to send prescribed antibiotics after virtual consultation
Business reply on Google
Thank you for taking the time to share your feedback, Kandyce. We are so sorry you had a negative experience with our team. We'd like to make things right and look into this. Can you please send a description of your experience along with your name and date of birth to [email protected]? Thank you!
Inadequate medical examination and failed blood draw attempts.
Business reply on Google
Thank you for taking the time to share your feedback, Brianna. We are so sorry you had a negative experience with our team. We'd like to make things right and look into this. Can you please send a description of your experience along with your name and date of birth to [email protected]? Thank you!
excessive wait times and unprofessional staff behavior
Business reply on Google
Thank you for taking the time to share your feedback, Julianne. We are so sorry you had a negative experience with our team. We'd like to make things right and look into this. Can you please send a description of your experience along with your name and date of birth to [email protected]? Thank you!
Incorrect diagnostic coding caused an unpaid bill sent to collections
Business reply on Google
Hi Amy. Can you please send an email to [email protected] with your full name and date of birth so we can look into this? We would like to look into this further. Thank you!
Provider refused necessary medication and displayed unprofessional bedside manner.
Provider failed to diagnose condition requiring urgent hospital admission
Clinic failed to provide medical treatment and billed for unperformed tests
clinic billed for old charges and staff provided unprofessional service
patient waited over an hour and left without being seen