π©Ί Health & Wellness Β· San Diego
total experiences
replied on google
AI-classified. Tap a category to filter the experiences below.
excessive paperwork and loud music in the waiting area
Clinic staff provided incorrect information regarding an office visit
Long wait times for scheduled laboratory appointments due to overbooking.
Staff member engaged in aggressive parking lot confrontation with a patient.
Business reply on Google
Thank you for your feedback. Weβre sorry to hear that your experience did not meet expectations. At Perlman Clinic, we take all feedback seriously and will review this with our team to make any necessary changes to improve our patient experience.
Patient experienced a long wait time and a rushed medical exam.
Long wait time and inattentive staff at the clinic
The clinic lacks a knowledgeable phlebotomist for lab services.
Business reply on Google
Thank you for taking the time to share your feedback. We take all reviews very seriously and will be looking into this further. Your input is important to us, and we appreciate you bringing this to our attention.
clinic used incorrect billing code for preventative annual checkup
Clinic staff refused medical assistance to a patient with an active injury.
Clinic incorrectly billed an annual exam as a consultation
Provider was cold, hostile, and intrusive during the examination.
Business reply on Google
Thank you for sharing your feedback, Kiara. We sincerely apologize for your negative experience. We want you to know that we will review this with our team to identify any necessary improvements to strengthen our patient care.
Poor administrative coordination regarding medical referrals and lab testing procedures.
Business reply on Google
Thank you for sharing your feedback, Sara. We sincerely apologize for your negative experience. We want you to know that we will review this with our team to identify any necessary improvements to strengthen our patient care.
Vehicle was towed from the clinic parking spot without warning.
Clinic staff towed a client's vehicle from shared parking lot
Business reply on Google
Thank you for sharing your feedback, Chris. We sincerely apologize for your negative experience. We want you to know that we will review this with our team to identify any necessary improvements to strengthen our patient care. If you would like to share more information about your experience please email us at [email protected]
Medical staff refused to provide treatment for a diagnosed condition.
Business reply on Google
Thank you for sharing your feedback, Kristen. We sincerely apologize for your negative experience. We want you to know that we will review this with our team to identify any necessary improvements to strengthen our patient care.
clinic failed to update prescription pharmacy location after ten hours
Staff refused to see patient at the wrong clinic location
Business reply on Google
Thank you for sharing your feedback, D. Shannon. We sincerely apologize for your negative experience. We want you to know that we will review this with our team to identify any necessary improvements to strengthen our patient care.
Doctor provided discriminatory care and unprofessional medical assessment
Doctor performed unnecessary tests and failed to complete required paperwork.
Inaccurate information provided regarding blood test availability and orders.