π©Ί Health & Wellness Β· San Diego
total experiences
replied on google
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Patient experienced medical complications and poor communication from clinic staff.
Clinic failed to provide scheduled medical procedure after long wait
Urgent care clinic refused to see patient with severe chest pain
Patient charged excessive fees for a brief, ineffective virtual consultation.
unsecured patient samples left in the bathroom
Clinic billed for services not performed and incorrectly coded the visit.
provider is unresponsive and adds unauthorized personnel to patient charts
Doctor repeatedly asked about medical history already present in lab results
Medical staff caused injury and damaged clothing during a blood draw.
Doctor was rude and failed to perform a proper medical examination.
Business reply on Google
Thank you for your feedback. Weβre sorry to hear your experience did not meet expectations. At Perlman Clinic, we take concerns seriously and are always looking to improve. Please email us at [email protected] so we can look further into this and address your concerns.
Clinic failed to perform requested blood tests and provided poor service.
Unprofessional staff, improper medical testing, and prescription fulfillment errors.
Long wait times and failed blood draw attempts at clinic.
Doctor accessed wrong patient record and failed to provide prescribed treatment
Business reply on Google
Thank you for taking the time to share your feedback, Mark. We are so sorry you had a negative experience with our team. We'd like to make things right and look into this. Can you please email us at [email protected] and include your full name and date of birth? Thank you!
Staff and doctor were unprofessional and made offensive, discriminatory remarks.
Business reply on Google
Thank you for taking the time to share your feedback, Leo. We are so sorry you had a negative experience with our team. We'd like to make things right and look into this. Can you please email us at [email protected] and include your full name and date of birth? Thank you!
Disorganized scheduling, unprofessional staff behavior, and inability to provide medicalβ¦
Business reply on Google
Thank you for sharing your feedback, Wendy. We sincerely apologize for your negative experience. We want you to know that we will review this with our team to identify any necessary improvements to strengthen our patient care. If you would like to share more information about your experience please email us at [email protected]
Doctor failed to address patient health needs or provide requested note
Business reply on Google
Thank you for taking the time to share your feedback, λ§λΌλν. We are so sorry you had a negative experience with our team. We'd like to make things right and look into this. Can you please email us at [email protected] and include your full name and date of birth? Thank you!
Excessive billing for brief telehealth appointments without itemized statements provided.
Business reply on Google
Thank you for taking the time to share your feedback, Hyatt. We are so sorry you had a negative experience with our team. We'd like to make things right and look into this. Can you please email us again at [email protected] and include your full name and date of birth? Thank you!
Clinic staff falsely promised a medical procedure that was unavailable
Business reply on Google
Thank you for taking the time to share your feedback, Josh. We are so sorry you had a negative experience with our team. We'd like to make things right and look into this. Can you please email us at [email protected] and include your full name and date of birth? Thank you!
Patient overcharged due to inaccurate and unethical medical billing coding