Pete's Market #1
🛒 Retail & Products · Chicago
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Cashier was rude to customer after a box fell.
Business reply on Google
Thanya, we are sorry to hear about your experience. Please email us at [email protected] so we can get more information to address your experience directly.
The customer was served spoiled milk at breakfast.
Business reply on Google
We are sorry to hear about your experience. Please email us at [email protected] so we can get more information to address your experience directly.
Cash registers overcharge customers when using the Pete's wallet payment method.
Business reply on Google
Elizabeth, we are sorry to hear about your experience. Please email us at [email protected] so we can get more information to address your experience directly.
Manager refused to return receipt and made unprofessional accusations of theft.
Business reply on Google
Brenda, we are sorry to hear about your experience. Please email us at [email protected] so we can get more information to address your experience directly.
Manager made unprofessional and offensive comments about customer appearance.
Business reply on Google
Andrew, we are sorry to hear about your experience. Please email us at [email protected] so we can get more information to address your experience directly.
Store refuses to provide refunds or exchanges based on policy.
Business reply on Google
Aida, we are sorry to hear about your experience. Please email us at [email protected] so we can get more information to address your experience directly.
Management physically detained and searched a customer based on racial profiling.
Business reply on Google
Domonique, we are sorry to hear about your experience. Please email us at [email protected] so we can get more information to address your experience directly.
Manager racially profiled and physically assaulted a customer
Business reply on Google
Diana, we are sorry to hear about your experience. Please email us at [email protected] so we can get more information to address your experience directly.
Staff were rude and refused to assist with bagging groceries.
Business reply on Google
Saul, we are sorry to hear about your experience. Please email us at [email protected] so we can get more information to address your experience directly.
Items missing from order and poor customer service response
Business reply on Google
Kimberly, we are sorry to hear about your experience. Please email us at [email protected] so we can get more information to address your experience directly.
The store bathroom was inaccessible and in an unsanitary condition.
Business reply on Google
Sandra, thank you for reaching out. We are sorry to hear your feedback. We do not offer a public restroom as this location as we are not required to by law. They often direct customers to the employee restroom who are in need of a restroom to accommodate the customer. We will follow-up with the store as the restroom is monitored throughout the day to ensure they remain clean and customer friendly. I apologize for any inconvenience that this caused you.
rodents found in store and expired moldy food products sold
Business reply on Google
Vanessa, we are sorry to hear about your experience. Please email us at [email protected] so we can get more information to address your experience directly.
The business closed earlier than the posted operating hours.
Business reply on Google
Melissa, we are sorry to hear about your experience and would like to know more about what happened. Please reach out to us at [email protected].
The store overcharged the customer for two apples.
Business reply on Google
I am sorry to hear about your experience. I am glad that the manager got you taken care of.
Poor grocery bagging techniques and unprofessional customer service from management.
Business reply on Google
Arium, we are sorry to hear about your experience. Please email us at [email protected] with more information so that we can directly address your experience. What day and time were you in? Did you get the name of the cashier, bagger, or manager? We appreciate your help in getting this addressed and apologize for any inconvenience that it may have caused you.
Staff were unhelpful and products were stale.
Business reply on Google
Marisol, we are sorry to hear about your experience. We will address your observations. Thank you.
The store is selling regular oysters labeled and priced as jumbo.
The store consistently sells spoiled or poor quality food items.
Poor bagging technique caused damage to grocery items.
customers experienced racial profiling and poor grocery bagging service
Business reply on Google
Ms. Rupert, I am DEEPLY apologetic that you had this experience during your shopping trip at our 57th & Kedzie store. May you give me a call or e-mail to discuss this incident at your convenience? My phone number is 773-733-7332 and e-mail is [email protected]. I am available Monday through Friday, 9am -5pm. We really want you to have a better shopping experience with us in our 57th & Kedzie store. Kind regards, Angelique A.