Philadelphia Airport Marriott

Room beds are undersized and bathroom sink is damaged

excessive early morning construction noise and unresponsive management

Excessive noise from construction and cleaning staff disrupted sleep.

The hotel is dirty with unorganized service and unpleasant odors.

The hotel cancelled the booking and provided a room without air conditioning.

Guest forced to change rooms late at night due to smoke.

Lack of hot water and unprofessional front desk staff.

Unclear parking validation process resulted in an unexpected fifty-six dollar charge.

Unclear parking validation process resulted in an unexpected fifty-six dollar charge.

The room rate is excessively high due to the airport location.

The hotel room was infested with bed bugs.

customer ignored by staff at the hotel restaurant bar

Staff refused to allow guest to work in the restaurant area.

The hotel room lacked hot water during the guest's stay.

Elevators are frequently broken and room maintenance issues exist.

Front desk refused to offer a discounted short-stay rate.

Hotel rooms are dated and elite status benefits were not honored.

The hotel shuttle service lacked reliable timing and staff communication.

The hotel charges high parking fees and enforces strict cancellation policies.

Excessive and unexpected overnight parking fees charged by the hotel.