Philadelphia Airport Terminal A

Rude staff and confusing airport signage caused a missed flight risk.

High baggage fees and lack of staff assistance with check-in.

The airport terminal is dirty with trash on the floors.

Security line closed and reopened without proper communication to passengers.

TSA staff were rude and provided unclear instructions to passengers.

Staff and management were rude and unhelpful regarding boarding system issues.

Lack of available food and beverage options at the airport.

Shuttle driver failed to stop at the designated gate

TSA agent incorrectly identified a sandwich as a security threat.

Staff forced unnecessary baggage fees and exhibited rude behavior.

Excessive wait times for baggage claim and long walking distances.