Physicians Immediate Care
🩺 Health & Wellness · Chicago
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
excessive wait time despite having a scheduled appointment
Business reply on Google
Hi Amanda, we understand how frustrating long wait times can be. We appreciate your patience and would love to hear more about your experience, please email us at [email protected].
Staff spoke unprofessionally and failed to send the prescription to pharmacy.
Business reply on Google
Hi Alyna, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at [email protected]. Thank you for bringing this to our attention. -The Customer Service Team
System outage caused significant wait time and lack of efficient protocol.
Business reply on Google
Hi Donmonique, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at [email protected]. Thank you for bringing this to our attention. -The Customer Service Team
Front desk clerk was rude and refused to provide a supervisor.
Business reply on Google
Hi Olga, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at [email protected]. Thank you for bringing this to our attention. -The Customer Service Team
The clinic failed to honor scheduled appointment times for patients.
Business reply on Google
Hi Saundra, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at [email protected]. Thank you for bringing this to our attention. -The Customer Service Team
Staff complained about patients and provided inadequate medical care.
Business reply on Google
Hi Lanease, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at [email protected]. Thank you for bringing this to our attention. -The Customer Service Team
Excessive lab fees and predatory billing practices sent to collections.
Business reply on Google
Hey Allison, we're sorry to hear about this. When you have a moment, please email us at [email protected]. We're here to help and would love to look into this for you. -The Customer Service Team
Long wait times, unprofessional staff behavior, and poor hygiene practices.
Business reply on Google
Hey, we appreciate you sharing your concerns and want to look into this for you. Please reach out to us at [email protected] with the patient’s full name, visit date, and the best way to contact you.
Patient denied medical treatment due to inability to pay upfront balance
Business reply on Google
We'd like to learn more about your experience and discuss your concerns. Please reach out to us at [email protected] with the patient's full name, the date of your visit, and the best way to contact you.
clinic requires additional copay for medication refill
Business reply on Google
We'd like to learn more about your experience and discuss your concerns. Please reach out to us at [email protected] with the patient's full name, the date of your visit, and the best way to contact you.
Long wait times and unsanitary examination tables
Business reply on Google
Hi, Martha. We’re sorry your experience fell short of expectations. We’d like the opportunity to discuss your concerns. Please email us at [email protected] with the patient's full name, the date of your visit, and the best way to contact you.
Unexpected out-of-network laboratory charges and long wait times.
Business reply on Google
Hi Aly. We would like the opportunity to discuss your concerns and resolve any issues. Please reach out to us at [email protected] with the patient's full name, the date of your visit and the best way to contact you.
Patient waited ninety minutes for service while others were seen first.
Business reply on Google
Hi Jason. We would like the opportunity to discuss your concerns and resolve any issues. Please reach out to us at [email protected] with the patient's full name, the date of your visit and the best way to contact you.
Patient waited ninety minutes for a physical in an unsanitary room.
Business reply on Google
Hi Jennifer. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at [email protected] with the patient's full name, the date of your visit and the best way to contact you.
incorrect billing and difficulty resolving payment issues with front desk
Business reply on Google
Hi Margarett. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at [email protected] with the patient's full name, the date of your visit and the best way to contact you.
Front desk staff refused to assist with registration and billing inquiries.
Business reply on Google
Hi Nena. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at [email protected] with the patient's full name, the date of your visit and the best way to contact you.
Unsanitary facility conditions and incompetent medical staff performance.
Business reply on Google
We appreciate your feedback, Monaaa. Please reach out to us at [email protected] with additional details regarding your experience, along with the patient's full name, the date of your visit and the best way to contact you. We would love the chance to resolve any issues.
Long wait time and unhelpful staff regarding administrative follow-up.
Business reply on Google
We appreciate your feedback, Chris. Please reach out to us at [email protected] with additional details regarding your experience, along with the patient's full name, the date of your visit and the best way to contact you. We would love the chance to resolve any issues.
Long wait times and unpleasant odors at the clinic.
Business reply on Google
Hi Raquel. We'd like to learn more about your experience and discuss your concerns. Please reach out to us at [email protected] with the patient's full name, the date of your visit and the best way to contact you.
Long wait times, dirty facilities, and unprofessional, physically rough medical staff.
Business reply on Google
Thank you for your continued feedback, Patricia. I'm very sorry that you were not happy with your visit to our clinic. I would appreciate the opportunity to speak with you about your experience. Could you please email me at [email protected] with your contact information?