🚙 Rental Cars · Dallas
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Unauthorized charges and false damage claims made by rental company
Business reply on Google
Hi Alaadin, We want to respond clearly and factually so future customers have accurate context. You did rent a Corvette C8 from our company under a signed rental agreement that disclosed all pricing, mileage limits, and post-rental usage fees prior to vehicle pickup. As a courtesy, and after you explained your budget and the purpose of the rental for your wedding, you were provided a discounted rate below our standard daily pricing. The rental agreement you signed states a 100-mile daily allowance and an over-mileage rate of $9 per additional mile, which appears at the top of the agreement. At check-out, our staff completed a walk-around inspection and verbally reviewed the mileage policy, including offering additional mileage in advance, which you declined. Upon return, the vehicle underwent our standard check-in inspection. Time- and date-stamped odometer photos taken at both check-out and check-in show the vehicle was driven 253 miles, resulting in 153 miles over the agreed allowance. The over-mileage charge of $1,377 was calculated strictly per the signed agreement and itemized accordingly. This charge was not fabricated or unauthorized, and the payment method used was the same