💳 Finance & Insurance · Humble
total experiences
replied on google
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Staff member engaged in discriminatory profiling and inappropriate questioning of…
Business reply on Google
An eligibility requirement for a Small Business Administration (SBA) loan is that the borrower must be a U.S. citizen. Lori Hilman, President & COO
Customer experienced long wait times and accusations of theft by staff.
Business reply on Google
We apologize for any inconvenience, but it is bank policy that we get the customer’s authorization when a non-customer cashes a check on their account. Lori Hilman, President & COO
Bank made repeated documentation errors and requested additional funds after closing.
Business reply on Google
I apologize for any inconvenience this may have caused. Customer service is our number one priority. Please reach out to me directly to discuss. Lori Hilman, President & COO
Excessive wait times and restrictive check cashing policies for business customers.