PNC ATM

Bank deposited check into incorrect account requiring in-person correction.

Long wait times for ATM deposits due to understaffing

Customer locked out of account and experiencing excessive phone wait times

bank staff failed to process a debit card order multiple times

ATM malfunction caused loss of deposited funds and unauthorized account withdrawal

Manager refused to cash a check for a non-member

Bank continues processing unauthorized payments from a closed business account.

Staff misgendered the customer during an interaction.