Polaris Fashion Place
๐ฌ Entertainment ยท Columbus
Absolutely not. Iโd never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Security staff unfairly removed a customer for wearing a hood.
Business reply on Google
Thank you for the 4 star review! Weโd love to know what made your experience stand out. Let us know!
The parking lot and ring road have dangerous potholes.
Cleaning staff placed a chemical-smelling mop bucket next to occupied tables.
Staff exhibited unprofessional behavior and handled a child without parental consent.
Massage chairs are consistently occupied by people not using them.
Staff was rude and the Santa experience lacked engagement.
Kiosk displays a scam number and incorrectly reports no available strollers.
Customer paid for product but received no item or refund.
Kiosk selling counterfeit merchandise at full price
Mall has poor layout and lacks shuttle service for late hours.
Business reply on Google
Thank you for your feedback. We apologize that your visit was not as you expected. We will be sure to share your comments with our team as we strive to provide our guests with an enjoyable and positive experience.
Jewelry repair vendor lost or stole expensive sunglasses left for repair.
Business reply on Google
Thank you for your feedback. We apologize that your visit was not as you expected. We will be sure to share your comments with our team as we strive to provide our guests with an enjoyable and positive experience.
Escalators remain broken for several months causing inconvenience.
Business reply on Google
Thank you for your feedback. We apologize that your visit was not as you expected. We will be sure to share your comments with our team as we strive to provide our guests with an enjoyable and positive experience.
Leasing manager evicted a popular local food court tenant.
Business reply on Google
Thank you for your feedback. We apologize that your visit was not as you expected. We will be sure to share your comments with our team as we strive to provide our guests with an enjoyable and positive experience.
Management allegedly coerced tenant into unnecessary HVAC repairs and withheld securityโฆ
raw sewage smell throughout the mall ventilation system
Business reply on Google
Hi Jess. Our guestsโ health and safety are always our top priority. We are fostering a safe environment in accordance with state and local guidelines. We hope this makes you feel safe while visiting our property. Thank you!
Inadequate security and management response to violent incidents and vehicle break-ins.
Unprofessional staff and poor bathroom maintenance at the mall.
Business reply on Google
Thank you for your feedback. We apologize that your visit was not as you expected. We will be sure to share your comments with our team as we strive to provide our guests with an enjoyable and positive experience.
Child sustained an injury at the mall playground requiring surgery.
Business reply on Google
Hello ๊น์ํธ, Thank you for visiting us at Polaris Fashion Place. We love hearing from shoppers like yourself. We look forward to seeing you back again soon!
Stores have limited operating hours due to poor management.
Mall allows non-service pets in areas where food is sold