Polish! Nail Spa LLC
💅 Beauty & Spa · Columbus
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Dip powder manicure broke within twenty-four hours of application.
Business reply on Google
Thank you for your feedback. We appreciate your patience. We’ll review the application process to ensure better results in future. Thanks, Polish! Team
Nails were crooked, uneven, and had thick gel application.
Business reply on Google
We sincerely regret the unsatisfactory experience with your nail service. Your feedback is important to us, and we strive to improve. Thanks, Polish! Team
Technician performed poor quality nail service and applied unwanted products
Business reply on Google
We sincerely apologize for your experience and the dissatisfaction with your nails. Your feedback about the color mismatch, the French design, and the service quality is very concerning. We strive to provide excellent service and will address these issues with our team to improve. Please contact us directly so we can make this right and discuss a suitable resolution. Your satisfaction is important to us, and we appreciate your honest feedback. Thanks, Polish! Team
Nail polish began chipping one day after the service.
Business reply on Google
We’re sorry to hear about your experience. We strive to provide high-quality services, and it’s disappointing to learn about your nails chipping after just one day. We understand your concern, especially with an upcoming vacation. Please contact us directly so we can address this issue and find a suitable solution before your trip. Your satisfaction is important to us, and we appreciate the opportunity to make things right. Thanks, Polish! Team
Technician performed a messy gel pedicure requiring correction.
Business reply on Google
We sincerely apologize for your disappointing experience. Cleanliness and attention to detail are very important to us, and we regret that we did not meet your expectations. Your feedback has been shared with our team to improve our service standards. We appreciate your honesty and are committed to providing better experiences in the future. Thanks, Polish! Team
customer contracted a fungal infection from unsanitary nail salon services
Business reply on Google
We sincerely apologize for your negative experience and the discomfort caused. We take your concerns seriously and are committed to maintaining high standards of service and hygiene. Please contact us directly so we can address your concerns, investigate what happened, and ensure it is corrected. Your health and satisfaction are very important to us, and we appreciate your feedback. Thanks, Polish! Team
Technician applied poor quality polish and refused to address bubbling issues.
Business reply on Google
We sincerely apologize for your disappointing experience. Your concerns about the polish quality and service are taken seriously. We strive to provide our clients with the best care and results, and it’s clear we fell short in this instance. We appreciate your feedback and will address this with our team to improve our standards. Please contact us directly so we can discuss how to make this right. Thank you for bringing this to our attention. Thanks, Polish! Team
Dip powder nails cracked and peeled shortly after application.
Business reply on Google
We sincerely apologize for your disappointing experience. Your concerns about the dip powder cracking and peeling within hours are valid, and we regret that you did not receive the quality service we strive to provide. We appreciate your feedback and will review our procedures to ensure better results. Please contact us directly so we can address your concerns further and find a suitable resolution. Your satisfaction is important to us, and we hope to have the opportunity to restore your confidence in our salon. Thanks, Polish! Team
Technician performed poor quality nail service requiring correction by another staff…
Business reply on Google
We sincerely apologize for your experience and appreciate your feedback. We strive to provide quality service, and we're sorry that your visit did not meet your expectations. We will address the issues with our team to ensure better communication and results in the future. Your satisfaction is important to us, and we hope you'll give us another chance to make things right. Please contact us directly so we can discuss how to improve your experience. Thanks, Polish! Team
Poor quality acrylic nails that chip quickly and lack of refunds
Staff provided poor communication and rude service during the appointment.
Poor quality gel application and injury to the nail bed.
Gel manicure chipped within two days of service
customer developed a finger infection following a nail service
The nail extensions break easily after application.
Poor quality acrylic application and long wait times for service.
Technician provided poor quality nail service and caused physical discomfort.
Technician performed poor quality nail application and ignored specific customer requests.
Gel manicure peeled off two days after the appointment.
Discriminatory service, excessive wait times, poor polish quality, and aggressive…