Power Shack Gym Hilliard

Gym closed early without providing adequate advance notice to members.

staff member was dismissive and rude regarding a day pass inquiry

Staff member was unavailable and unprofessional during a membership inquiry.

The gym makes it impossible to cancel recurring membership charges.

gym contract cancellation policy is inflexible and customer service is unresponsive

gym is consistently filthy and membership cancellation process is difficult

gym locker rooms are unsanitary and staff appears intoxicated

Gym automatically renewed membership without notification after contract expiration.

The third-party billing company makes membership cancellation difficult and…

Difficulty canceling gym membership and exiting the contract

Manager refused trial pass and threatened customer with arrest

Manager pressured customer for membership purchase during a free trial.

gym continues billing after customer attempted to cancel contract

gym membership contract auto-renewed and requires complex cancellation process

keep all receipts and contracts to avoid billing issues