Powerhouse Gym Bayside
🏋️ Fitness & Gyms · Flushing
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Gym suffers from severe lack of cleanliness and broken equipment maintenance.
The gym facility is poorly maintained and lacks modern equipment.
The men's restroom is unsanitary with water and urine on floors.
The gym facility is extremely dirty with mold and water leaks.
gym equipment is overcrowded and the facility is poorly maintained
The gym facility is unsanitary with equipment damage and cockroach infestations.
The gym bathrooms are unsanitary with mold and broken fixtures.
gym equipment is rusty and dirty with a leaking pipe
The gym is cramped with worn equipment and poor parking.
Staff member was rude and unhelpful during a gym tour.
Business reply on Google
We're sorry you weren't a fan of our gym, Shelly. We wish we could have made a better impression with our equipment and training packages. -Tommy D.
gym refuses to credit membership time lost during covid closures
Business reply on Google
Please speak to the Owner directly to resolve this matter.
poor hygiene, damaged equipment, and inadequate parking facilities
Business reply on Google
Sierra we strictly enforce the rules for mask wearing. Mask must be worn from top of nose to bottom of chin. We are sorry that you bash us for enforcing the rules . As you are aware , all of our employees follow the rules and if people can not follow these rules they will be asked to leave. There are signs posted all over the gym. We run a clean and safe gym !! Sorry if you feel the need to write this, bottom line is when you can't keep your mask on you will be asked to leave. We have been in business for 25 years and are family owned business . We are here to enforce the rules that are mandated by the governor.
The gym equipment is outdated and old.
Business reply on Google
Everyone has different needs when it comes to the gym, Paul, and although our gym may not be the right fit for you, we certainly appreciate you stopping by to check it out!
High membership fees for poor equipment quality and inadequate climate control.
Damaged gym equipment and small locker room facilities
Business reply on Google
Thank you for your comments and photos. We are always looking to improve our gym. We reupholster our equipment often as it gets a lot of wear and tear by our members.
The gym facility is poorly maintained and lacks motivating atmosphere.
Business reply on Google
That's very odd you say that We just installed new fixtures and its very bright inside the gym . The music is always on . This is the first ever hearing this . Thank you for your comments !
gym failed to provide the promised introductory instructor session
Business reply on Google
Mahonri , thank you for your feed back . Please come see the Manager when issues like this happen . I am very surprised that you had this experience . We walk new members through the gym as well as put your name on the list for your free personal training session. PHG Management
insufficient gym equipment and poor maintenance of existing weightlifting gear
Business reply on Google
Thank you for your review we will look into this and try to fix any problems. These are the things we need to hear and check out to help make you experience more enjoyable here at Powerhouse Gym. Please bring up any problems to our staff so we can get a handle on them.
Gym equipment is broken, poorly repaired, and unsafe for use.
Business reply on Google
It is a shame that previous employee's have to be so hateful to write this type of review. We have a good rating and a fantastic establishment I do hope people can see through this and understand where it is coming from.
The gym lacks the comfort and equipment quality of competitors.