Premier1 Care
🚗 Auto & Repair · San Antonio
Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
poor communication and lack of updates regarding vehicle maintenance
The business failed to repair the vehicle and charged excessive fees.
Vehicle remained broken after expensive repairs and posed safety risks
Technicians failed to diagnose and repair the vehicle issue correctly.
Excessive labor rates and high markups on aftermarket parts.
The business uses deceptive billing practices to increase customer costs.
The business charged excessive labor fees for a simple repair.
The business overcharged the customer for vehicle service.
Unexpected diagnostic fee charged without prior disclosure or authorization
Incorrect diagnosis and poor service led to unnecessary vehicle repair costs.
Improperly tightened wheel bolts caused damage to the hub assembly.
The shop charged unexpected fees and delayed the vehicle return.
The business failed to provide clear information or documentation regarding vehicle…
mechanics failed to diagnose vehicle issues and provided poor communication
Business attempted to overcharge for unnecessary and already completed vehicle repairs.
Vehicle AC repair failed after multiple visits and significant cost.
shop failed to install necessary wheel spacers and overcharged for parts
Business performed unnecessary repairs and refused to honor the warranty.
Excessive repair wait times and unexpectedly high final service costs.
The business has poor management, rude staff, and overcharges customers.