Preslee's
🍽️ Restaurants · Houston
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Staff provided incorrect information regarding product availability.
Manager removed entire meal instead of just replacing the protein.
The chicken pot pie was watery and lacked sufficient ingredients.
Customer experienced discriminatory treatment and poor food quality.
Business reply on Google
As much as I appreciate your feedback if there was any truth to this review and you actually visited our restaurant you would know you would never be the only Hispanic here.
Staff failed to accommodate dietary restrictions and ignored cross-contamination concerns.
The food quality was poor and menu options were limited.
Business reply on Google
I apologize but I think you reviewed the wrong business.
Establishment was uncomfortably hot, staff was rude, and food was cold.
Staff provided discriminatory service and hostile behavior toward customers of color.
The food quality was poor and not fresh.
Business reply on Google
Josh, Please reach out to us via email to discuss your experience with us. [email protected]
Customer experienced food poisoning after eating at the restaurant.
Food quality was poor with overcooked eggs and stale sides.
The restaurant displays unprofessional behavior and unwelcoming public signage.
Business reply on Google
Freedom of Speech isn’t for the weak. 🇺🇸
Poor seating, unruly children, burnt food, and incorrect order fulfillment.
Business reply on Google
Hi there Jamie, Would you please email me directly about your visit? [email protected]
The children's playground is unkept and poses safety hazards.
Poor service and low quality food and drinks.
Business reply on Google
Well that’s great and all to visit two years ago and leave a review at that time you dined at Preslee’s but to try and update that same review of food entrees (photographed) that have been taken off the menu for quite some time now. We are all for negative and positive reviews but why not speak with a manger on duty to help correct what you are complaining about. If you have been here 10x as you state and never voiced your concerns all we can say is thanks for your update now.
Excessive wait time for food after kitchen opening
dead moth found in salad
The pot roast had an unappealing, blended texture.
Business reply on Google
Carlos- Thank you for bringing this to our attention. We have addressed this concern in our kitchen. We would like you to give us a second chance with a gift card to re-visit us. This isn’t what our Pot Roast is all about. If you could please reach out to me using the email included below. Apologies to this experience you have experienced. [email protected] Thank you!
Kitchen closed earlier than advertised and staff communication was unclear.
Business reply on Google
I appreciate you bringing this to my attention and I assure you we have taken the proper steps to ensure this doesn’t happen again. The kitchen will remain open for 15 mins after closing time. I would like for you to come back and enjoy dinner on me. Please email me at [email protected] if you would like to come back out. I am sorry you had a bad experience
The breakfast food served was stale, cold, or undercooked.
Business reply on Google
I’m really sorry you had a bad experience and I hope you can give us a chance to make it up. My name is Ryan. Please feel free to contact me anytime and I will make sure you are taken care of