Prestige Emergency Room | Nacogdoches
🩺 Health & Wellness · San Antonio
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
Medical staff prioritized payment discussions over patient care and symptoms.
Patient discharged without effective treatment for severe pain
Patient received incorrect medical diagnosis leading to emergency surgery elsewhere.
Staff provided inadequate care and exhibited bias regarding patient mental health.
Doctor failed to diagnose daughter with strep throat
Doctor ignored patient report of swallowing a foreign object
Staff exhibited discriminatory behavior and neglected patient in medical distress.
Doctor refused to listen to patient and provide necessary medication
Inaccurate information regarding insurance coverage provided by the business.
Unprofessional staff and incompetent nursing care led to leaving without treatment.
Inappropriate physical examination by doctor and painful, failed blood draw by nurse.
Unsanitary conditions, improper medical procedures, and excessive billing charges.
Doctor yelled at patient during a medical procedure
Business reply on Google
Thank you for sharing your experience with us. Your feedback is invaluable, and we are committed to addressing the issues you raised. We take your concerns seriously, and we will address the situation to ensure that all patients are treated with the utmost empathy, especially in situations that cause fear or discomfort. We understand that medical procedures can be stressful, and we aim to create a calm and supportive environment for everyone. Again, we apologize for the experience you and your girlfriend had and thank you for bringing it to our attention.