Pretty N Pink Nail Studios, LLC

Business reply on Google

Thank you for taking the time to share your feedback. I’m sorry to hear that your experience did not meet your expectations. As the owner of Pretty N Pink Nail Studios, I take pride in providing a clean, professional, and personalized experience for every client. I appreciate you bringing your concerns regarding communication, pricing, and your overall visit to my attention. I understand how important it is for clients to feel informed, valued, and comfortable throughout their appointment. While I strive to provide the highest level of service, I recognize that every experience is unique, and I value all feedback as an opportunity to continue improving. I have also noted your concern regarding the towel warmer and will be looking into it immediately. At Pretty N Pink Nail Studios, I believe great service is about more than nails—it’s about building lasting relationships with the people who trust me with their time and self-care. If you decide to give me another opportunity in the future, I would be happy to extend 15% off your next service as a gesture of goodwill and an opportunity to provide you with the experience I strive to deliver to every client. Thank you again for your fee

Business reply on Google

My apologies if you were dissatisfied with the price. Only one Full-set was charged. The price will be higher if your fiancé received designs. The price varies due to how intricate the designs are and how long it takes. I am not offended if a client doesn't tip. I am just thankful you chose me to be your nail technician for that day. I apologize if you misinterpreted anything else.