Prime Car Rental
🚙 Rental Cars · Los Angeles
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Customer charged triple the expected price for car rental.
Company charged customer card multiple times illegally for poor quality vehicles.
Company failed to provide promised refund for early car return
The rental vehicle was unsafe, poorly maintained, and unclean.
Unauthorized charges significantly exceeding the initial repair estimate.
Unauthorized charges were applied to the customer's account.
Company attempted unauthorized charges and failed to honor rental contract terms.
unauthorized charges and failure to refund or provide parking guidance
Business failed to return deposit and made unauthorized charges to card.
Unauthorized charges and poor vehicle cleanliness
Poor vehicle maintenance and unauthorized charges on credit card
Staff redirected customer to a different rental agency with higher prices.
The business failed to return a two hundred dollar security deposit.
Unauthorized credit card charge of thirteen hundred dollars
Staff failed to return driver license and vehicle had maintenance issues.
Staff harassed customers and a driver to prevent them from leaving.
Excessive rental charges and poor vehicle maintenance and cleanliness.
excessive charges for loss of use during vehicle repair