Publix Super Market at Deerwood Village Shopping Center
🛒 Retail & Products · Jacksonville
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
employee reached over food while preparing a sandwich
Business reply on Google
We appreciate you making us aware of this. Can you please reach out to our Customer Care line at 1-800-242-1227, or private message us on Facebook here: http://spr.ly/6268BDInFs ? We will be happy to help get this concern addressed with the Store Manager.
Cashier displayed rude behavior and made a billing error.
Business reply on Google
We appreciate you making us aware of this. Can you please reach out to our Customer Care line at 1-800-242-1227, or private message us on Facebook here: http://spr.ly/6265BDIYSt ? We will be happy to help get this concern addressed with the Store Manager.
Pharmacy staff was rude and failed to fill essential prescriptions.
Business reply on Google
Thank you for taking the time to share your experience with us. We’d like to have your concerns addressed by the appropriate team. When you have a moment, please reach out to our Customer Care line at 1-800-242-1227 or send us a private message on Facebook here: http://spr.ly/6266BDzFnM. We’ll be happy to assist you further.
Deli staff provided inaccurate information regarding chicken preparation times.
Business reply on Google
Thank you for bringing this to our attention. Can you please reach out to our Customer Care line at 1-800-242-1227, or private message us on Facebook here: http://spr.ly/6260BDzSxg ? We will be happy to help get this concern addressed with the Store Manager.
Excessive wait times at the deli counter due to understaffing
Business reply on Google
We appreciate you making us aware of this. Can you please reach out to our Customer Care line at 1-800-242-1227, or private message us on Facebook here: http://spr.ly/6263B8iUDH, we will be happy to help get this concern addressed with the Store Manager?
Employee witnessed a staff member being rude to a coworker.
Business reply on Google
Thank you for bringing this to our attention. Can you please reach out to our Customer Care line at 1-800-242-1227, or private message us on Facebook here: http://spr.ly/6265BBgFRc, we will be happy to help get this concern addressed with the Store Manager?
Deli order was not prepared on time and food was cold.
Business reply on Google
Thank you for bringing this to our attention. Can you please reach out to our Customer Care line at 1-800-242-1227, or private message us on Facebook here: http://spr.ly/6263BBg0nb, we will be happy to help get this concern addressed with the Store Manager?
Employee was eating while preparing deli meat for a customer.
Business reply on Google
Thank you for bringing this to our attention. Can you please reach out to our Customer Care line at 1-800-242-1227, or private message us on Facebook here: http://spr.ly/6263BBgaZb, we will be happy to help get this concern addressed with the Store Manager?
Staff provided incorrect information and failed to manage the order pickup.
Business reply on Google
Hi Kyle, can you please reach out to our Customer Care line at 1-800-242-1227, or private message us on Facebook here: http://spr.ly/6263BBDmAS, we will be happy to help get this concern addressed with the Store Manager.
The bakery provided an improperly set cake that fell apart.
Understaffed deli counter causes excessive wait times for sandwich orders.
Business reply on Google
Hi Tristan, can you please reach out to our Customer Care line at 1-800-242-1227, or private message us on Facebook here: http://spr.ly/6261hyxIc. We will be happy to help get this concern addressed with the Store Manager.
The store prices are higher than competitors for basic items.
Store renovation failed to improve experience and reduced parking availability.
The store has been closed for a year for renovations.
Cashier provided rude and impolite customer service
insufficient availability of electric carts for customers with disabilities
Deli staff prepared sandwiches in an unacceptable manner.
Slow service and poor quality sub preparation by staff
Customer reports severe food poisoning after eating a deli sandwich.
Bakery failed to fulfill custom cake orders correctly twice.