Publix Super Market at Old St. Augustine Plaza

Pickup spots are consistently blocked by unauthorized vehicles.

Sub sandwiches were contaminated with popcorn butter.

Deli staff were slow and unresponsive to the growing line.

Excessive wait times at the deli counter during lunch hours.

Cashier made inappropriate comments regarding the validity of customer identification.

Staff were rude and the sandwich bread was hard.

Customer experienced rude service and perceived discriminatory treatment by staff member.

Pharmacy staff and manager were rude and unprofessional to the customer.

Seafood department employee exhibits consistently rude and unprofessional behavior…

Deli staff provided incorrect order and refused to fulfill second sandwich.

Deli staff repeatedly ignore customers waiting for service.

Insufficient parking spaces for pickup orders causing customer conflict

Store failed to communicate unavailable order and manager was dismissive.

Management staff treated the customer in an unprofessional and rude manner.

The prepared chicken wings were dry, hard, and caused stomach issues.

Store refused to honor advertised BOGO pricing for specific items.

Deli staff were inattentive and slow to prepare sandwiches.

Limited product selection and unprofessional staff behavior in the aisles.

Bakery failed to fulfill cake order and staff behaved unprofessionally

Excessive wait times and lack of service at the deli counter.