PureGym Parkchester
🏋️ Fitness & Gyms · Bronx
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Poor facility maintenance and lack of cleanliness in the gym
Staff were dismissive and failed to assist with the membership process.
Staff aggressively rushed members out and made unprofessional threats.
Gym is dirty, equipment is broken, and staff is rude.
Gym closes early and staff treat members with disrespect
Gym equipment and air conditioning require maintenance and remodeling.
gym has broken equipment, poor maintenance, and lack of staff
Business reply on Google
Hi Carmen, Thank you for taking the time to share your experience with us. I'm sorry to hear about the issues you encountered at our gym. We strive to maintain a clean and well-equipped environment, and it's clear we fell short during your visit. Your feedback regarding the air conditioning, cleaning supplies, machine connectivity, and staff availability is invaluable, and we'll address these concerns promptly. We appreciate your input and hope to improve your experience in the future. Best regards, Blink Fitness Team
A staff member is accused of sexually harassing members and employees.
Business reply on Google
Hi Naomi, Thank you for sharing your experience with us. We're truly sorry to hear about your concerns at Blink Parkchester. Your safety and comfort are our top priorities, and we take these matters very seriously. Please know that we are committed to addressing this issue promptly. We would appreciate the opportunity to discuss this further with you. Please reach out to us directly at your earliest convenience. Thank you again for bringing this to our attention. Sincerely, The Blink Fitness Team
Gym has limited equipment and staff closes the facility early.
Business reply on Google
Hi Jim, Thank you for sharing your experience with us. I'm sorry to hear that your visit didn't meet your expectations. We strive to provide a well-equipped and professional environment for all our members. Your feedback about equipment availability and operating hours is important, and we'll address these concerns with our team. We appreciate your input and hope to improve in these areas. Best, Blink Fitness Team
Staff were rude regarding sink issues and restrooms are poorly cleaned.
Business reply on Google
Hi Rana 007, Thank you for sharing your experience with us. I'm sorry to hear about the issues you encountered at our fitness center. We strive to maintain a welcoming and clean environment for everyone, and it's disappointing to learn that we fell short during your visit. Your feedback is important, and we'll address these concerns with our team to improve our service and facilities. We appreciate you bringing this to our attention. Best regards, Blink Fitness Team
The gym is overcrowded and lacks proper cleanliness and hygiene.
Business reply on Google
Hi Nicole, thank you for sharing your feedback. We're sorry to hear about your experience at our gym. Cleanliness and comfort are very important to us, and we apologize for not meeting those standards during your visits. We appreciate your input and will address these concerns with our team to improve the environment. Your feedback is invaluable in helping us enhance our services. Thank you for bringing this to our attention.
The gym has a foul odor and poor equipment layout.
Business reply on Google
Hi Saju, Thank you for sharing your feedback about your experience at Blink Parkchester. We're sorry to hear about the issues you encountered. Your comments about the facility's condition and management are important to us, and we'll make sure to address them with our team. We strive to provide a clean and well-maintained environment for all our members. Thank you for bringing this to our attention. Best, The Blink Fitness Team
The gym failed to open at the scheduled time.
Business reply on Google
Hi Ashley, Thank you for sharing your experience with us. I'm truly sorry to hear about the inconvenience you faced at our location. It's unacceptable for our doors to be closed when you and others are ready to start your day, especially in such unpleasant weather. We strive to provide a reliable and professional service, and it's clear we fell short this time. Your feedback is invaluable, and we'll address this issue to prevent it from happening again. Thank you for bringing this to our attention. Best regards, Blink Fitness Team
Gym failed to open at scheduled time and staff were unavailable.
Business reply on Google
Hi, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced. We understand how frustrating it must have been to wait and not receive the service you expected. Your feedback is important to us, and we take it seriously. We will certainly address the issue of opening hours and ensure that our team is aware of the importance of punctuality and communication. Best regards, The Blink Fitness Team
Staff removed locker room benches before the gym closed.
Business reply on Google
Hi James, thank you for sharing your experience at our Parkchester location. I'm sorry to hear about the inconvenience you faced with the benches being removed early. We strive to provide a comfortable environment for all our members and will address this with our team to ensure it doesn't happen again. Your feedback is important to us, and we appreciate you bringing this to our attention. If you have any further concerns, please feel free to reach out to us directly at [email protected].
Gym has rude staff, outdated equipment, and recurring plumbing issues.
Business reply on Google
Hi Ada, thank you for sharing your feedback about our Parkchester location. I'm sorry to hear about your experience with the staff and the facility issues. We truly value your input and are committed to making improvements. Your comments will be shared with our team to address these concerns. We hope to provide a better experience in the future. If you have any further feedback, please feel free to reach out to us at [email protected]. Thank you again for your insights.
Unsanitary conditions, safety hazards, and poor maintenance at the gym.
Business reply on Google
Hi Michael, Thank you for sharing your feedback about your experience at our Parkchester location. I'm truly sorry to hear about the issues you've encountered. This is not the standard we strive for at Blink Fitness. Your comments are important to us, and we are addressing these concerns with our team to ensure a better experience for all our members. If you have any further details or would like to discuss this directly, please feel free to reach out to us at [email protected]. Best regards, Blink Fitness Team
Gym is overcrowded with long wait times for equipment
Business reply on Google
Hi Jasmin, Thank you for sharing your feedback with us. We’re sorry to hear about your experience with the crowding and equipment availability at our gym. We understand how important a comfortable workout environment is, especially during the colder months. Your comments are valuable, and we’ll be sure to address these concerns with our team. We appreciate your input and hope to improve your experience in the future. Best, Blink Fitness Team
Customer reported locker theft and lack of management response.
Business reply on Google
Hola Sakib, Gracias por compartir tu experiencia con nosotros. Lamentamos mucho escuchar lo que sucedió en nuestra ubicación de Parkchester. Entendemos lo frustrante que debe ser no haber recibido una actualización sobre tu situación. Nos tomamos muy en serio la seguridad de nuestros miembros y queremos asegurarnos de que esto se aborde adecuadamente. Por favor, contacta con nuestro equipo de atención al cliente para que podamos investigar más a fondo y ayudarte. Apreciamos tu paciencia y comprensión. Saludos, Blink Fitness
Gym failed to open on time for scheduled operating hours.
Business reply on Google
Hi Cynthia, Thank you for sharing your experience at Blink Parkchester. We sincerely apologize for the inconvenience you faced with the delayed opening of the gym. Your feedback is valuable to us, and we will address this issue with our team to ensure it does not happen again in the future. We appreciate your patience and understanding.