Pvolve Del Mar
🏋️ Fitness & Gyms · San Diego
Really bad. I’d tell people to avoid it.total experiences
replied on google
Most reported issues
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Experiences
Incorrect no-show fees charged for late arrivals
Business reply on Google
Thank you for the honest feedback, we're glad you enjoyed our instructors and studio atmosphere but very sorry about the no-show fee situation. Being charged multiple $20 fees while you were at the studio and only a few minutes late is unacceptable, and we apologize that it took escalation to get refunds. Our policy is intended to keep classes running smoothly, but we will review how it’s applied at the door and improve staff training and refund handling so this does not happen again. Please contact our studio manager at the front desk so we can ensure any remaining issues are resolved and restore your confidence in us.
The new manager has negatively impacted the studio environment.
Business reply on Google
We take all feedback seriously, but this comment is from a former employee (posting via her boyfriend’s Google account) who is no longer affiliated in any way with our business. Our priority is maintaining a safe, respectful environment for staff and members.