Queen Nails Beauty Supplies
💅 Beauty & Spa · Philadelphia
Between really bad and never again.total experiences
replied on google
Most reported issues
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Experiences
ordered items were never shipped and customer service is unresponsive
Business reply on Google
we are sorry for your inconvenience. we will do better
poor customer service and lack of inventory availability
Company sent incorrect items and is unresponsive to refund requests.
The store sells old polish and has limited product options.
Business reply on Google
I’m sorry you didn’t have a great experience in our store. May I suggest going for the new opi or Essie collections each season. They are displayed right in the front where the register is. They are usually there for a couple of months before we add them onto the flow collect. Our next one is available August 1st. Thank you for the kind words of our staff, we are mainly nails and some esthetics. As a cosmetology teacher, you might be looking for hair. Which I’m sorry we do not have.
customer was overcharged for items not purchased and ignored by staff
Business reply on Google
please bring your receipt and we will refund for anything wrongfully being charged.
Customer received a broken product and received no response to emails.
Business reply on Google
we are sorry for your trouble. we are short on staff. reaching is by phone is much more reliable.