Ramada by Wyndham Houston Intercontinental Airport East

Staff exhibited discriminatory behavior and failed to provide promised room access.

Room and corridor were left uncleaned with garbage and missing toiletries.

Hotel rooms have no hot water, rust, and broken amenities.

Hotel doubled the room price after credit card information was provided.

The hotel room had a severe cockroach infestation.

rude staff and inescapable mildew smell throughout the hotel

Breakfast staff exhibited unprofessional behavior and made verbal threats to guests.

Breakfast staff exhibited unprofessional, aggressive, and threatening behavior toward…

Rental company at hotel location has deceptive practices and deposit issues.

Unsafe driving, deceptive pricing, filthy vehicle, and mechanical fueling failure.

assigned rooms were uncleaned and lacked basic bedding

Airport shuttle failed to arrive as promised

Hotel room was unsanitary with broken plumbing and air conditioning.

Hotel room had bugs and ineffective air conditioning

hotel room was dirty with mold, odors, and broken amenities

Hotel in poor condition with unhelpful front desk staff.

Unsafe environment, poor facility conditions, and refusal of refund request.

Hotel environment was unsafe, dirty, and staff were dismissive of complaints.

Hotel room was dirty with no housekeeping or amenities provided.

Shuttle service failed to arrive as scheduled for airport transportation.