Rancho Car Wash
🚙 Rental Cars · Del Mar
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Car wash damaged vehicle paint and refused to accept responsibility.
Car interior smells of chemicals after expensive detailing service.
Poor management and failure to provide paid car wash services.
Staff refused to remove water stains and was rude to customer.
Car wash failed to clean vehicle after expensive upsell
The car wash staff failed to vacuum the vehicle properly.
Business reply on Google
Thanks for the valuable feedback. If there's anything other than missing a bit of vaccum please let us know what else we can do. If the vaccum is that important please let us set the expectation at the beginning of the wash and we can be sure to help ensure your satisfaction. Thanks for being a customer and we hope to serve you better on your next visit. -Kevin
The car wash service caused scratches on the vehicle.
The car remained dirty after a paid professional hand wash.
The car wash left smears and dirt on the windows.
The car wash failed to clean the vehicle on two occasions.
The car wash service was incomplete and poor quality for the price.
Incomplete interior cleaning and unprofessional staff upselling tactics.
Poor detailing quality and excessive wait time for the service.
The car wash was ineffective and left the vehicle dirty.
The vacuum service was not performed as paid for.
Car sensors were damaged during the cleaning process.
Overcharged for services and failed to replace floor mats.
The car was scratched and not cleaned properly.
Car interior remained dirty after multiple cleaning attempts by staff.
The car was returned dirty and interior cleaning was incomplete.