Real Storage
🧰 Other Services · Dallas
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
Facility has structural damage, poor climate control, and security concerns.
Business reply on Google
Hi Brandon, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one and will share this with the management there.
Business changed contract terms regarding required locks for storage unit doors.
Business reply on Google
Hello, Thanks for bringing this matter to our attention. Your feedback helps us improve and will be reviewed by the team here.
Customer items were stolen and access was restricted by staff
Storage unit was broken into and management refused to provide assistance.
Business reply on Google
Hi Mau, it is disappointing for us to hear that your experience was anything less than great. Thank you again for taking the time to reach out to us and share your concern, which we will forward to the team.
Staff failed to assist customers and ignored communication during business hours.
Business reply on Google
It is discouraging to learn of your experience with us. Your feedback helps us improve.
The customer experienced rude service from the staff.
business forces customers to purchase unnecessary insurance
The property is filthy and equipment is breaking down.