REDCARGO

Business reply on Google

Dear Ana, Thank you for reaching out. Your shipment took place two years ago, and since then our focus has been on more recent projects. Regarding your concern about insurance coverage, we would like to clarify that we have a signed application on file in which you stated: “I declare that I have read and understand the terms and conditions & exclusions on the insurance application and understand that these shall form the basis of the contract with the insurers.” As your claim was reviewed and settled by the insurance company's claims department, we have forwarded your concerns to them for further consideration. Please note that our office did not participate in the processing or evaluation of your claim. Thank you for your understanding. REDCARGO