Regal Avenues

🎬 Entertainment · Jacksonville

NeverAbsolutely not. I’d never go back, buy again, or use them again.
23

total experiences

57%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCleanliness & HygieneFrom Google Reviews
Jul 18, 2026

The theater seats were stained and the facility was outdated.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverCleanliness & HygieneFrom Google Reviews
Jun 21, 2026

The theater seats are old and the floors are sticky.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverCleanliness & HygieneFrom Google Reviews
Jun 21, 2026

The theater is dirty, seats are damaged, and fees are high.

NeverCustomer ServiceFrom Google Reviews
May 13, 2026

Power outage during movie with poor staff communication

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverTechnical IssueFrom Google Reviews
May 7, 2026

Projector displayed a blue tinge affecting the movie image quality.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverCleanliness & HygieneFrom Google Reviews
Feb 28, 2026

The theater auditorium and bathrooms were dirty and poorly maintained.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverCleanliness & HygieneFrom Google Reviews
Feb 22, 2026

illegal drug use and discarded needles found in theater restroom

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverOtherFrom Google Reviews
Feb 10, 2026

Personal property lost at business and not returned by staff

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverCustomer ServiceFrom Google Reviews
Dec 28, 2025

unclear ticketing, refusal to upgrade seats, and incorrect drink order

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverCustomer ServiceFrom Google Reviews
Nov 11, 2025

theatre doors were locked with no staff available to sell tickets

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverStaff BehaviorFrom Google Reviews
Nov 7, 2025

Staff denied entry and accused customers of lying about children's ages.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverCleanliness & HygieneFrom Google Reviews
Oct 6, 2025

The theater had dirty seats, foul odors, rats, and delayed screenings.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverCleanliness & HygieneFrom Google Reviews
Sep 13, 2025

Theater was dirty, equipment malfunctioned, and staff were unprofessional.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverCleanliness & HygieneFrom Google Reviews
Aug 3, 2025

unsanitary theater conditions and discriminatory bag check policy enforcement

NeverWait & DelaysFrom Google Reviews
Jul 3, 2025

The movie started twenty-eight minutes later than the scheduled showtime.

NeverCustomer ServiceFrom Google Reviews
Jul 3, 2025

4DX effects failed, theater was dirty, and food service was slow.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverCustomer ServiceFrom Google Reviews
Jun 17, 2025

Unauthorized individuals occupied pre-purchased seats and refused to move.

NeverProduct / Service QualityFrom Google Reviews
Apr 6, 2025

broken equipment, stale food, poor hygiene, and uncomfortable theater conditions

NeverCustomer ServiceFrom Google Reviews
Dec 1, 2024

Outdated theatre facilities and long concession lines for the price.

NeverCustomer ServiceFrom Google Reviews
Nov 30, 2024

Long wait times and poor quality of theater seating