Regal Edwards Mira Mesa
🎬 Entertainment · San Diego
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
customer service is unreachable regarding missing ticket confirmation
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
lack of theater etiquette guidelines during special event screenings
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Audio description equipment is consistently non-functional across most theater…
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Staff refused to sell tickets based on the customers' appearance.
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Movie started early and understaffed concessions caused missed film opening.
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
The movie theater experience was physically uncomfortable and disorienting.
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Kiosk failed to process gift cards causing long wait times
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Staff provided inconsistent information and treated customers with disrespect
Poor food quality and inadequate serving containers provided for the order.
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Management exhibits rude and condescending behavior toward staff and customers.
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
customer unable to obtain refund due to unresponsive phone support
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
The hotdog quality does not match the price paid.
Customer charged for premium seating instead of standard ticket price.
Online tickets purchased were not added to the customer account.
Staff harassed children for making noise while sitting in theater chairs.
Broken seat and long wait times caused missed movie showtime.
Excessive theater temperature, loud volume, and long pre-movie commercial duration.
Staff provided incorrect theater information and displayed unprofessional behavior.
Disruptive patrons and poor bathroom cleanliness during a late night movie.