Regal North Hollywood
🎬 Entertainment · North Hollywood
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
The theater air conditioning was broken throughout the entire movie.
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Excessive advertisements and trailers delay the start of the movie.
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
The theater charges extra for cheese despite membership status.
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Excessively salty popcorn and discontinued parking validation service.
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Staff incorrectly invalidated tickets and removed customer from the theater.
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
The theater charges excessive fees for parking on top of tickets.
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Staff provided contaminated drinks and refused to replace them without charge.
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
The price of a standard movie ticket is considered too high.
Business reply on Google
Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].
Concessions staff were untrained and food quality was poor.
Staff failed to provide functional closed captioning equipment for 3D movie.
Fire alarm evacuation interrupted the movie screening
Lack of communication during an unexplained cinema evacuation
Staff provided incorrect pickup instructions and made unprofessional remarks to customer.
Parking validation system failed to release the vehicle from the lot.
long wait times due to inefficient staff and register closures
The theater floors were sticky and pets were allowed inside.
staff refused to serve alcohol without a clear policy explanation
Staff refused to accommodate a small price difference for a voucher.
customer unable to reach staff by phone for assistance
Theater does not accept digital payments for in-person ticket purchases.