Regal Northwoods

🎬 Entertainment · San Antonio

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

50%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverOtherFrom Google Reviews
Jun 14, 2026

The theater displays political content before movie screenings.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverStaff BehaviorFrom Google Reviews
Jun 10, 2026

employees were unable to provide information about movie theater locations

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverCustomer ServiceFrom Google Reviews
Jun 2, 2026

unruly teenagers disrupting movies and occupying reserved seats

NeverCleanliness & HygieneFrom Google Reviews
Mar 15, 2026

The theater seat was not cleaned and contained old popcorn.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverCustomer ServiceFrom Google Reviews
Mar 14, 2026

Inaccurate online showtimes and unavailable management caused customer inconvenience.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverCustomer ServiceFrom Google Reviews
Mar 11, 2026

The theater shows excessive and unpleasant commercials before the movie.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverCustomer ServiceFrom Google Reviews
Feb 27, 2026

Management was unprofessional and there is no contact information available.

NeverCustomer ServiceFrom Google Reviews
Nov 27, 2025

Movie start time delayed by excessive advertisements and limited soda options.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverStaff BehaviorFrom Google Reviews
Nov 2, 2025

Unauthorized individual harassed patrons and falsely ordered them to leave

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverStaff BehaviorFrom Google Reviews
Nov 2, 2025

Staff harassed customers and engaged in discriminatory behavior.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverOtherFrom Google Reviews
Oct 20, 2025

Vehicle broken into in theater parking lot with no security cameras

NeverCustomer ServiceFrom Google Reviews
Sep 7, 2025

Broken reclining seats, poor food quality, and uncomfortable theater temperature.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverStaff BehaviorFrom Google Reviews
Aug 25, 2025

Staff member refused to assist with ticket issue or call manager

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverStaff BehaviorFrom Google Reviews
Jun 22, 2025

Staff member made an inappropriate and insensitive comment to a customer.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverCleanliness & HygieneFrom Google Reviews
Jun 4, 2025

Slow service, worn seating, and poor theater climate control.

NeverCleanliness & HygieneFrom Google Reviews
May 24, 2025

The theater air conditioning was not functioning during the movie.

NeverStaff BehaviorFrom Google Reviews
Jan 26, 2025

Customer experienced discriminatory treatment and harassment by theater staff.

NeverOtherFrom Google Reviews
Jan 6, 2025

Vehicle break-in occurred in the theater parking lot

NeverCleanliness & HygieneFrom Google Reviews
Dec 29, 2024

The theater has torn seats and overflowing trash cans.

NeverProduct / Service QualityFrom Google Reviews
Dec 27, 2024

Theater has poor food quality, confusing pricing, and worn seating.