Regal Starlight

🎬 Entertainment · Charlotte

NeverAbsolutely not. I’d never go back, buy again, or use them again.
21

total experiences

67%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverProduct / Service QualityFrom Google Reviews
Jun 21, 2026

The theater's sound quality was poor.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverBilling & ChargesFrom Google Reviews
May 31, 2026

excessive towing fees and poor parking management

NeverOtherFrom Google Reviews
May 10, 2026

Vehicle was towed from the theater parking lot with excessive fees.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverCleanliness & HygieneFrom Google Reviews
May 1, 2026

The theater has a persistent and ongoing rodent infestation.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverStaff BehaviorFrom Google Reviews
Mar 7, 2026

The concession stand clerk was rude to the customer.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverCleanliness & HygieneFrom Google Reviews
Mar 6, 2026

rats were present in the movie theater rooms

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverCleanliness & HygieneFrom Google Reviews
Mar 6, 2026

rodent infestation found inside the movie theater

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverCleanliness & HygieneFrom Google Reviews
Mar 6, 2026

rodents were observed on the floor inside the movie theater

NeverCleanliness & HygieneFrom Google Reviews
Feb 18, 2026

The theater has a rat infestation in the seating area.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverProduct / Service QualityFrom Google Reviews
Nov 15, 2025

The theater sound system is broken and audio quality is poor.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverMisleading & FraudFrom Google Reviews
Nov 13, 2025

The business uses predatory parking enforcement to extort large fees.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverTechnical IssueFrom Google Reviews
Oct 31, 2025

The movie theater has broken and distorted sound systems in screens.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverMisleading & FraudFrom Google Reviews
Oct 23, 2025

The theater colludes with a towing company to illegally tow vehicles.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverOtherFrom Google Reviews
Oct 9, 2025

Vehicle towed from parking lot with excessive fees and unprofessional staff

NeverCleanliness & HygieneFrom Google Reviews
Sep 30, 2025

Presence of rats inside the movie theater auditorium

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverOtherFrom Google Reviews
Sep 5, 2025

The theater prices for snacks and tickets are too high.

Business reply on Google

Thank you for your review. We strive to make Regal the best place to watch a movie and apologize that your experience did not meet that expectation. If you would like to discuss this experience further, please reach out to us at [email protected].

NeverCleanliness & HygieneFrom Google Reviews
May 28, 2025

The theater was dirty, cold, and lacked proper service and amenities.

NeverCleanliness & HygieneFrom Google Reviews
Apr 25, 2025

A rodent was seen inside the movie theater.

NeverCleanliness & HygieneFrom Google Reviews
Nov 9, 2024

A mouse was found in food at the movie theater.

NeverStaff BehaviorFrom Google Reviews
Aug 4, 2024

Staff were rude and the theater environment was unclean.