Rent-A-Center
💻 Tech Services · 2 locations
Absolutely not. I’d never go back, buy again, or use them again.total experiences
replied on google
Most reported issues
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Experiences
The business charges excessive prices for leased items.
Business reply on Google
Thank you for taking the time to leave a review, Michael. Our team would like to learn more about your experience with Rent-A-Center, and address any issues you may be encountering. Could you please contact our Solution Center at 1-800-422-8186 to activate a network of support? Thank you. ^Rent-A-Center Digital Care
Unauthorized bank account withdrawals and poor customer service experience.
Business reply on Google
Your feedback is important, A Lo. We'd like the opportunity to investigate, and address the situation in your review. Our Digital Care team is unable to locate your Customer agreement in our systems to reach out. Could you please contact our Solution Center at 1-800-422-8186 to activate the best support? Thank you. ^Rent-A-Center Digital Care
Delayed delivery and missing hardware for the bed set.
Business reply on Google
Your feedback is important to the Rent-A-Center experience, Hailey and we would like to ensure it is delivered to the appropriate leadership to address the situation you gave one star. Our Digital Care team has escalated the opportunity to your location's District Manager. Please contact our Solution Center at 1-800-422-8186 if there is any support we can help activate in the future. Thank you. ^Rent-A-Center Digital Care
The store interior is poorly maintained and appears disorganized.
Business reply on Google
Thank you for reaching out, S.T. We take feedback very seriously, and would like to ensure yours is delivered to the best leadership to address the situation you describe. We are unable to locate your information in any of our systems to reach out, and follow up. Could you please contact our Solution Center at 1-800-422-8186 to connect with a network of support? Thank you. ^Rent-A-Center Digital Care
delivery staff failed to arrive and missed scheduled appointments
Management failed to fulfill customer needs and denied item requests.
customer finds rental prices too high compared to purchasing items
The company lacks flexibility regarding payment deadlines and collection practices.
The store has poor management and unprofessional staff.
The store management is rude and unprofessional.
Manager refused refund and attempted to charge unauthorized pickup fees