Rental Center at The Home Depot
🚙 Rental Cars · 4 locations
Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Staff provided incorrect information regarding vehicle rental availability.
The registration system failed to scan the customer's license.
Rental reservation was cancelled one hour before the scheduled pickup time.
Inflexible payment methods and malfunctioning computer systems prevent rental…
Staff refused to remove unauthorized insurance charges from the rental invoice.
The rental chainsaw was returned damaged and not inspected by staff.
Equipment was poorly maintained and staff provided inadequate instruction and support.
Rude staff behavior and long wait times despite having a reservation.
Reserved truck unavailable and provided vehicle was dirty
Incorrect operating instructions caused damage to customer carpet
Carpet extraction machine has been unavailable for six weeks.
Long wait time and inaccurate online inventory information.
Staff failed to process deposit refund correctly despite explicit instructions.
Incorrect billing and unprofessional staff regarding a faulty rental generator.