🚗 Auto & Repair · Austin
total experiences
replied on google
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Vehicle repair failed and incurred unauthorized toll charges and fuel depletion.
Business reply on Google
Hi Esme, we're sorry to hear you're still disappointed. We personally test-drove the vehicle with you and confirmed the concern. During our conversation, you agreed to bring the vehicle back so we could continue diagnosing and resolve the issue. Later, you informed us that you no longer wanted to bring it back. We also provided a refund and offered several options in an effort to make things right. While we're disappointed we weren't able to complete the process, we respect your decision and wish you the best
Mechanic performed unrequested repairs and was verbally abusive to customer.
Staff member was rude to the customer
Business reply on Google
Gracias por la estrella tu sabes tú sabes qué no es cierto pero la vida es así gracias Y QUE DIOS TE BENDIGA Y TE DE MÁS!
Poor quality repairs and unprofessional behavior from the owner