Ritz Theatre & Museum, Jacksonville

🎬 Entertainment · Jacksonville

NopeReally bad. I’d tell people to avoid it.
7

total experiences

29%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NopeStaff BehaviorFrom Google Reviews
Jun 6, 2026

Security staff were rude regarding the storage of a diaper bag.

NoOtherFrom Google Reviews
Apr 23, 2023

The venue lacks effective advertising and visible signage for upcoming performances.

NeverCustomer ServiceFrom Google Reviews
Jan 1, 2023

Museum was unexpectedly closed during posted operating hours

NeverStaff BehaviorFrom Google Reviews
Jul 17, 2022

Staff member was rude and disrespectful to the customer.

NopeCustomer ServiceFrom Google Reviews
Dec 6, 2021

poor event coordination and lack of vegetarian meal options

Business reply on Google

On behalf of the Ritz Theatre and Museum, I want to sincerely apologize for the negative experience that you had with our team that night.

NoTechnical IssueFrom Google Reviews
Dec 22, 2019

The sound system balance between musicians and singers was poor.

Business reply on Google

Sorry about that inconvenience. Hopefully you can give us another try.

NeverBilling & ChargesFrom Google Reviews
Nov 11, 2018

Reserved seating was unavailable and refund process is delayed