Ritzy Nail Spa

πŸ’… Beauty & Spa Β· Jacksonville

NeverAbsolutely not. I’d never go back, buy again, or use them again.
21

total experiences

14%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Jun 29, 2026

The nail technician provided sloppy, bulky work and displayed a poor attitude.

NeverCustomer ServiceFrom Google Reviews
May 30, 2026

Technician provided incorrect service, caused bleeding, and displayed unprofessional…

NeverOtherFrom Google Reviews
Apr 14, 2026

The business owner and staff discriminate against a specific employee.

NeverStaff BehaviorFrom Google Reviews
Mar 21, 2026

Staff was unkind after the customer expressed dissatisfaction with the service.

Business reply on Google

Hi, Im so sorry about your bad experience today. Can you come back on next week ? We will let someone else to help you about this situation.

NeverStaff BehaviorFrom Google Reviews
Mar 21, 2026

Staff was rude and pressured customer into unwanted service upgrades.

NeverBilling & ChargesFrom Google Reviews
Feb 4, 2026

excessive pricing for nail services and painful acrylic application

NeverCustomer ServiceFrom Google Reviews
Nov 30, 2025

Technician filed nails unevenly and reduced length against customer request.

NeverCustomer ServiceFrom Google Reviews
Jul 10, 2025

Technician was rough and performed poor quality nail and brow services.

Business reply on Google

Im so sorry about your bad experience today! We want to help you to imrpove what you got done, so you can come back or give us a call in 2-3 days. We will try our best to fix your toes polish.

NeverWait & DelaysFrom Google Reviews
Aug 11, 2024

Customer waited two hours and was bypassed by other clients.

NeverCustomer ServiceFrom Google Reviews
Oct 25, 2023

Poor nail application and damaging removal process by inattentive staff.

NeverCustomer ServiceFrom Google Reviews
Aug 7, 2023

Technician caused physical injury during a pedicure service.

NeverCustomer ServiceFrom Google Reviews
May 12, 2023

Poor quality nail application and lack of professional service.

NeverBilling & ChargesFrom Google Reviews
Jan 9, 2023

inconsistent and increasing pricing for the same services

NeverCustomer ServiceFrom Google Reviews
Jan 1, 2023

Poor quality acrylic nail application and gel polish peeling

NeverCustomer ServiceFrom Google Reviews
Jun 17, 2022

Poor quality pedicure with rushed service and lack of nail preparation.

NeverBilling & ChargesFrom Google Reviews
Apr 11, 2022

Unexpected extra fees and poor quality nail service provided

NeverCustomer ServiceFrom Google Reviews
Mar 19, 2022

Poor quality nail application and unsatisfactory service by staff member.

NeverCustomer ServiceFrom Google Reviews
Nov 18, 2021

Technician provided poor quality manicure and unprofessional behavior.

NeverCustomer ServiceFrom Google Reviews
Jan 15, 2021

Nails were crooked and staff refused to fix them without extra charge.

NeverCleanliness & HygieneFrom Google Reviews
Mar 13, 2020

customer contracted a nail fungus infection after receiving salon services