River City Nails

πŸ’… Beauty & Spa Β· Jacksonville

NeverAbsolutely not. I’d never go back, buy again, or use them again.
22

total experiences

14%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

NeverCustomer ServiceFrom Google Reviews
Jul 24, 2026

Technician caused injury and charged unexpected fees for polish removal.

NeverCustomer ServiceFrom Google Reviews
Jul 23, 2026

Poor nail quality and unprofessional staff behavior

NeverCustomer ServiceFrom Google Reviews
Apr 19, 2026

Poor nail application, unprofessional staff behavior, and premature nail lifting.

NeverStaff BehaviorFrom Google Reviews
Apr 3, 2026

Staff member displayed poor hygiene and intentionally caused physical injury.

NeverProduct / Service QualityFrom Google Reviews
Feb 9, 2026

Lash extensions fell off prematurely after expensive application.

NeverCustomer ServiceFrom Google Reviews
Dec 24, 2025

Technician performed poor quality nail design and caused physical discomfort

NeverCustomer ServiceFrom Google Reviews
Dec 11, 2025

The nail technician provided poor service and uneven gel polish application.

NeverProduct / Service QualityFrom Google Reviews
Dec 4, 2025

Nails lifted and fell off within three days of application.

NeverCustomer ServiceFrom Google Reviews
Nov 25, 2025

Manicure was translucent, uneven, and the technician was rude.

NeverStaff BehaviorFrom Google Reviews
Nov 9, 2025

Staff exhibited inappropriate behavior and performed poor quality nail services.

Business reply on Google

I think you gave the review for the wrong salon. I don’t have any tech β€œlong haired boy”. If you have making this mistake please remove the review. Anyone working on your nails would have a direct eye contact.

NeverProduct / Service QualityFrom Google Reviews
Oct 27, 2025

manicure nails fell off shortly after the appointment

NeverBilling & ChargesFrom Google Reviews
May 5, 2025

customer overcharged for services not received and experienced poor quality work

NeverCustomer ServiceFrom Google Reviews
Jan 3, 2025

Nails were cut incorrectly and are peeling within twenty-four hours.

Business reply on Google

We do not mind to reshape it for you. You can come back any time. This tech have hearing issue and he should wear hearing aid at all time.

NeverCustomer ServiceFrom Google Reviews
Jul 26, 2024

Staff pressured for upsells and refused to fix poor quality polish.

NeverCustomer ServiceFrom Google Reviews
Aug 12, 2023

Staff provided poor quality service and pressured customer for extra charges.

Business reply on Google

You are still complaining when you did not paying for your sister manicure. You Chose basic express pedicure and you want to relax? You paid for what you get!

NeverCustomer ServiceFrom Google Reviews
Aug 1, 2023

Hot wax caused facial burns and poor eyebrow shaping.

NeverCleanliness & HygieneFrom Google Reviews
Jun 23, 2023

Unsanitary tools caused a fungal infection in the customer's nail beds.

NeverCustomer ServiceFrom Google Reviews
Mar 3, 2023

Poor quality nail application and injury caused by staff

NeverCustomer ServiceFrom Google Reviews
Oct 8, 2022

poor quality pedicure and inadequate foot massage

NeverCustomer ServiceFrom Google Reviews
May 21, 2022

Nail technician was distracted, rude, and performed poor quality work.