Roosevelt Inn

The hotel had bed bugs and staff were dismissive and rude.

Presence of mold, pests, and unsafe environment in hotel room.

Unauthorized credit card charges occurred after staff handled the payment card.

Missing advertised room amenities including refrigerator, microwave, and hairdryer.

Staff incorrectly insisted on a different payment card being used

Staff refused entry despite valid payment and booking confirmation.

hotel room was dirty with cockroaches and broken vending machine

Presence of bedbugs, roaches, stained sheets, and unprofessional staff behavior.

The hotel room was dirty and staff provided poor service.

Staff refused to assist guests during a shift change.

The hotel rooms and exterior areas are not clean.

The hotel room was infested with roaches.

Hotel facilities are damaged and staff committed billing fraud

Inconsistent pricing and poor communication from hotel staff.

The motel has a serious bed bug infestation problem.

hotel room was infested with roaches and had dirty linens

The hotel room was unclean and management refused a refund.

hotel lacks basic amenities and charges extra for simple requests

poor room hygiene and worn out hotel facilities

The hotel room was dirty and lacked advertised amenities.