Roxy Nail Salon & Spa 2
💅 Beauty & Spa · Jacksonville
Absolutely not. I’d never go back, buy again, or use them again.total experiences
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Most reported issues
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Experiences
Eyelashes were applied poorly and appeared crooked.
Inadequate pedicure service and poor application of wax treatment.
poor polish quality and unprofessional staff behavior
Acrylic nails chipped and fell off within one week of application.
Nail technician provided sloppy application and poor shaping.
Poor quality nail service and unprofessional staff behavior.
Nail service did not match the requested design after multiple attempts.
The nail refill was sloppy, thick, and crooked.
Staff displayed unprofessional behavior and interrupted the service process.
Technician provided poor quality nail service and caused physical nail injury.
The salon service quality declined and customers feel rushed.
Technician caused physical pain and poor quality nail application
The salon charged higher prices than requested without prior disclosure.
Unexpected price increases and additional fees for polish removal.
Poor service quality, rushed treatment, and unauthorized charges for gel polish.
Salon refused to honor gift card and added unauthorized service charges.
The salon failed to honor a scheduled appointment for a pedicure.
Customer experienced physical injury and poor service quality during nail treatments.
The salon overcharged teenagers by adding unauthorized service fees.
Poor cleanliness and long wait times for pedicure service